Insurers

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Providing information about an insurer

The Council will consider and investigate any information that is brought to its attention that relates to an insurer’s prudential obligations or the operations of a health benefits fund.  This includes the conduct of the insurer, the fund or its staff members.

Who should you contact

There are six ways you can forward information to PHIAC regarding an insurer:
  1. phone our Office on 02 6215 7900
  2. send us the feedback form electronically
  3. print the feedback form, complete it, and send it to:
The Director, Industry Analysis and Compliance
Private Health Insurance Administration Council
PO Box 4549, Kingston ACT 2905 
  1. write a letter to the above address setting out the information you wish to refer to PHIAC
  2. fax your letter or form to 02 6215 7977
  3. send an email to the Industry Compliance Section at: hoa.nguyen@phiac.gov.au
For complaints and issues requiring possible investigation please mark all correspondence as ‘Private and Confidential’